Telecoms (Telecommunications) is made up of ‘tele’, which is Greek for distant, and ‘communicare’, which is Latin for ‘to share’. So, sharing information with a distant recipient. Information comes in many forms and is transmitted by various means. The phone call is still the core communication method for commerce. The internet is a close 2nd, providing data transmission, VoIP telephony, websites and social media, to name just a few of our key forms of efficient business communication.
Regardless of your industry or sector, these forms of communication play an increasingly critical role in enabling you and your organisation to function effectively:
1) Instant communication means faster decisions
Phone communication has both shrunk the world and made everybody instantly contactable. An executive in London seeking delivery updates from a supplier in Rio de Janeiro can speak with that contact and obtain important information in less than a minute – and that’s before considering email, SMS, video calls and real time data availability and reporting. Telecoms has removed the barrier of distance.
2) Unified communications is here to stay
The list of media types that can be transmitted down a phone line and across the Internet is growing every year. Not just voice calls and data, but audio and video conferencing and streaming, instant messaging, location and more. Communication has never been more convenient.
3) Remote working is now a reality
This hugely significant benefit of advanced telecoms capability has revolutionised the lives of many, as well as enabling companies to easily expand while keeping staff accommodation costs lower ever. This is as much a social paradigm shift as it is a commercial one.
4) Distributed systems reduce risk and bottlenecks
IT has probably been the one sector that has seen the most significant benefits of the telecoms revolution. Telecoms advances, as evidenced by increased Internet speed and bandwidth, have enabled the cloud with its ready accessibility and potential to accommodate distributed systems easily – without the need for companies to build bricks and mortar additional infrastructure.
5) The Internet – the great enabler
Underpinning the majority of advances in business telecoms has, of course, been the Internet itself. It has reduced the cost of communications to the point where many rely on free Internet based services, such as Skype and Facetime, to maintain business and social contact with others at the far corners of the world. The internet is accessible and reliable, making it the foundation of any successful business.
Next steps in harnessing modern telecoms for your business
We are a business telecoms specialist serving companies in a wide range of sectors from high street retailers to medical manufacturers and financial service providers. Call us today on 03330 093 677 to speak with one of our telecoms experts about your requirements.