03330 093 677

info@gps-telecom.com

GPS Telecom, Clifton House, Ashville Point,

Sutton Weaver, Runcorn, WA7 3FW

Registered in UK and Wales, 05504774

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GPS Inbound

What is it?

GPS Inbound is the most powerful hosted inbound call routing service in the market. It delivers a wide range of telephone system functions without you having to invest in expensive systems. 

GPS Inbound is completely flexible and scaleable so whether you are a call centre or a one man band, we have a series of solutions just for you. As the functionality of many of the services covers all aspects of business we do not restrict your access to services, you are free to configure the system, to meet your exact requirements. Giving our users control over their own calls.

Auto Attendant

 

Create a business class phone system with extensions for your employees and departments. Welcome your callers with a custom IVR auto attendant: "Welcome to My Company. Push 1 for Sales, 2 for Service, 3 for Company Directory..."

Call Centre​

Service allows a multi-layered menu system using call recording, hunt groups, queuing and ratio plans, all the flexibility of auto attendant but on a much larger scale, music on hold or company promotions and announcements that you control. 

Call Recording with Queue​

Service allows you to record all of your inbound calls with the added feature of a queue system.

A recording of your calls are stored in your Web-based account. You'll see who called, the phone number, and the date, time, length and the result of the transaction. You can search for a call you received a year ago.

Follow Me / Find Me​

Service allows your calls to be diverted between multiple destinations; the system will try and locate you whether at home, in the office or on your mobile. 

One to Many with Whisper

Service allows a call to be routed to multiple destinations that plays with a whisper message.

One to One with Queue

Service allows you to set up One to One with the added feature of a call queuing system. 

Outgoing Record

Service allows you to record all, or segments, of your outgoing calls.

Time of Day

Service allows your calls to be diverted depending on the time of day, and day of the week. 

Time of Day with Queue

Service allows you to set up Time of Day with the added feature of a queue system.

Time of Day Record & Queue

Service combines the features of Time of Day and Call Recording with a queue system.

Auto Attendant with Queue​

The functionality of Auto Attendant with the added benefit of a call queuing system, the queue feature for no extra cost allows you to queue up to 1000 calls in one go.

Call Recording

Service allows you to record all, or segments, of your inbound calls. A recording of your calls are stored in your Web-Based account. You'll see who called, the phone number, and the date, time, length and result of the transaction. You can search for a call you received a year ago. Help you with training and marketing improvements.

Fax to Email​

Receive faxes by as a .PDF file to your email address. In addition, you will receive a second number as a dedicated fax number at no extra cost.

 

One to Many​

Service allows a call to be routed to multiple destinations.

One to One​

Service allows a call to be routed simply to a single destination.

One to One with Whisper​

Service allows you to set up One to One with the added feature of a whisper to the call recipient.

Ratio Divert Plan​

Service allows you to call to be diverted depending on the ratio set between multiple destinations. Allowing you to have full control over call routing and staffing requirements.

Time of Day with Hunt Group​

Service allows calls to be diverted to multiple destinations with time of day options. 

Time of Day with Record​

Service combines the features of Time of Day and Call Recording.

Voice to Email​

Service allows you to capture audio and DTMF input from callers and deliver directly to an email account.

What's best for you?

0800

Ideal for​ :

  • Lead Generation and new business acquisitions

  • Mass marketing and advertising campaigns

  • Customer care & complaint handling

0800 numbers remove all barriers to customers contacting you, attracting three times as many calls as standard geographic numbers as its a free call.

03

Ideal for​ :

  • Customer care & complaint handling

  • Standard business calls

  • Generating sales leads

Low cost for number owners, callers also benefit from calls being charged at standard 01/02 rates.

01/02 Geographic

Ideal for​ :

  • Representing a local presence from another area

  • Generating sales leads

  • Customer care & complaint handling

Enable organisations to advertise a local presence in multiple areas, callers also benefit from calls being charged at standard 01/02 rates